Refund policy

Return & Refund Policy

Because our products are made-to-order, we do not accept returns or exchanges for reasons such as:

• Change of mind

• Ordering the wrong size or colour

• Items not fitting as expected

Damages and issues

Please inspect your order upon reception and contact us immediately if:

• The item is defective or damaged

• There is a manufacturing or printing error

• You receive the wrong item

In these cases, we will arrange either a free replacement or a full refund.

To help us resolve the issue, please email us at ariannartstudio@yahoo.com within 30 days of delivery, including:

• Your order number

• A clear photo of the issue

You do not need to return the defective item to us.

Exceptions / non-returnable items

We cannot accept returns or refunds for:

• Items that were ordered in the wrong size/colour

• Non-defective items

• Sale items or gift cards

Refunds

If your refund request is approved, you will be refunded to your original payment method. Please note that it may take up to 10 business days for your bank or credit card provider to process the refund.

EU customers – 14-day right of withdrawal

If your order is shipped into the European Union, you are legally entitled to cancel or return your order within 14 days of receipt, for any reason. However, this does not apply to personalized or custom-made items (which all Printify orders are). For this reason, the EU cooling-off period generally does not apply to our products.